1. Introduction
This Privacy Policy explains what information Auraly (“we”, “us”) collects, how we use it and the choices you have when you use vyomatechnology.in and our Services. We collect only what is needed to process orders and provide support.
2. Information We Collect
- Order information: the service and quantity you choose, and the Instagram username or content link you submit.
- Contact information: your WhatsApp number and name or details you share when you message us.
- Payment information: payments are handled by third-party payment providers. We do not store full card, UPI PIN or bank login details.
- Technical data: basic data such as device type, browser, IP address and pages visited, collected by our hosting provider and standard analytics or logs.
We never ask for your Instagram password. Never share it with us or anyone.
3. How We Use Your Information
- To process, deliver and track your orders;
- To provide customer support and respond to queries;
- To prevent fraud, abuse and payment disputes;
- To maintain, secure and improve our website and Services;
- To comply with legal obligations.
We do not sell your personal information.
4. Sharing of Information
We share information only where necessary with: payment processors (to take payment), service and technology providers that help us run the website and deliver orders (for example hosting and messaging platforms such as WhatsApp), and authorities where required by law or to protect our rights.
5. Cookies and Local Storage
Our website is designed to work with minimal cookies. Our hosting or analytics tools may use basic cookies or similar technologies to keep the site working and understand usage. You can control cookies through your browser settings.
6. WhatsApp and Third-Party Services
If you contact us through WhatsApp, your messages are also subject to WhatsApp’s own terms and privacy policy. The chat assistant on our website runs in your browser; messages you type into it are not stored by us unless you choose to continue the conversation on WhatsApp.
7. Data Retention
We keep order and support records for as long as needed to provide the Services, resolve disputes, prevent fraud and meet legal or accounting requirements, then delete or anonymise them.
8. Data Security
We use reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law (including India’s Digital Personal Data Protection Act, 2023), you may request access to, correction of, or deletion of your personal data, or withdraw consent for its use. To make a request, contact us on WhatsApp or via our Contact page. We may need to verify your identity first, and may retain information we are legally required to keep.
10. Children’s Privacy
Our Services are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date shows the latest version.
12. Contact Us
Privacy questions or requests: WhatsApp +91 88302 41857 or visit our Contact page.